03 / Organization & Strategy
Change the system, not just the symptom.
Organizational development is a systematic approach to improving an organisation's effectiveness and adaptability, applying behavioural science knowledge to planned interventions in policies, structures and culture.
Speak With an AdvisorAt a glance
A common model involves steps like diagnosis, planning, intervention and evaluation. This cyclical, data-driven process aims to enhance the organisation's problem-solving capabilities and its overall health, so that it can achieve its goals.
Overview
Organizational Development
Our team's organizational development process is a systematic, research-based series of steps. It begins with evidence rather than assumption, and it ends with an assessment of whether the intervention actually worked.
The process
Seven steps, applied as a cycle rather than a straight line.
- 01
Identify an area of improvement
Locate where the organisation is losing effectiveness, and why it matters.
- 02
Investigate the problem
Examine the issue with data and behavioural evidence before proposing a remedy.
- 03
Create an action plan
Define the intervention, its sequence, its owners and its measures.
- 04
Create motivation and a vision
Build the case and the commitment that carry an intervention through.
- 05
Implement
Deliver the change in the policies, structures and practices where it has to live.
- 06
Evaluate initial results
Test early outcomes against the objectives that were set.
- 07
Adapt or continue
Adjust the intervention or extend it, based on what the evidence shows.
What the work covers
Designed for decisions that require clarity and coordination.
Potential outcomes
A stronger foundation for progress.
Outcomes depend on context, implementation, and organizational ownership. The work is designed to support progress toward:
- Ongoing improvement
- Better and increased communication
- Employee development
- Product and service improvement
- Increased profit
Start a conversation
Your next stage of growth requires an organization capable of delivering it.
Tell us the people, capability, organizational, or strategic challenge in front of you, and we will tell you honestly whether we are the right firm for it.
Start a Conversation